Service Call is a customer assistance
system which prevents the player from
leaving the playing station.
SERVICE CALL
HOW DOES IT WORK?
Service Call is a stand-alone system, works independently and does not interfere with other systems used in the hall. Does not require any existing communication line and has virtually no running costs.
The calls reception may be managed through one or more smart-phones, tablets or smart-watches, according to the number of employees working in the hall.
The system shows exactly from which device in the hall the call is coming. The visualization of the device position on the hall layout allows the staff to give a quick and efficient service to the customer.
The system is supported by a dedicated software through which the hall manager controls the operations and the statistics related to the service offered, even if distantly connected through the web.
The interface is customizable in terms of graphics. Data can be transferred via the internet to a centralized control system for further processing.